Warranty Denied · Select Home Warranty

Select Home Warranty denied my claim: how the appeal works

Select Home Warranty is part of Select Home Warranty LLC, based in Mahwah, New Jersey. This page is about the process its published contracts set out and the regulator that licenses it. Your own plan controls; read its dispute section before you send anything.

The appeal

Ask for the diagnosis report and the cited plan section. Select's plans require maintenance records for many claims; if the denial is 'lack of maintenance,' the appeal should attach the records you have and ask what specific maintenance the company says was missed. Written appeal, certified.

Arbitration, small claims, and the home-state regulator

Arbitration clause with a small-claims exception. New Jersey-based, so the New Jersey Division of Consumer Affairs takes complaints as the home-state regulator.

The ladder, for this company

1. Written appeal by certified mail within 30 days of the denial, with the claim number, asking for the technician's report and the clause relied on.
2. Complaint to your state's regulator (find it) and, if different, the company's home-state regulator named above.
3. Public complaint through the Better Business Bureau, which the company answers in public.
4. Small claims for the gap if it fits under your state's cap; otherwise the arbitration named in the plan.

Run the free check with Select Home Warranty selected

Written 2026-09-07 from the company's published plan terms and general complaint patterns. Not affiliated with Select Home Warranty. Company names are used to identify the company only. If you are the company and something here is wrong, email jon@homestillworks.com and it will be corrected.