Warranty Denied kit · $19 · one time

The appeal the company has to answer, and the complaint the regulator reads

A free demand-letter generator exists for the largest company, so the letter alone is not what you're buying. The kit is the whole ladder: the appeal written to your denial reason, the regulator complaint with the right office for your state, the timeline that makes the complaint credible, the arbitration-or-small-claims page with your state's cap, and a one-page summary of what a service contract provider must do. It opens in your browser; you save it as a PDF. Nothing you type is stored by us.

What is in it

• The appeal letter. Certified mail, claim number on top, written to your denial reason: for "pre-existing," the request for the technician's report and the plan's own unknown-condition language; for "maintenance," the records request and the specific-maintenance question; for "cap," the accounting request; and so on.
• The regulator complaint. Your state's office named, the narrative in the order regulators want it, and the attachment list.
• The timeline. One page, dated: failure, service call, technician visit, denial, appeal, response. Regulators and small-claims judges read this first.
• Arbitration or small claims. Your state's cap, whether the gap fits, what a consumer arbitration costs to start, and which one the contract lets you choose.
• What the company must do. One page from your state's service contract law where we have it, and the general rules where we don't.

Questions

Is this legal advice?

No. It describes the steps and fills in the letters with what you told us. Whether to send them is your decision.

My company isn't one of the eight?

Pick "another company" and type the name. The ladder is the same; only the home-state regulator line changes.

What if something goes wrong after I pay?

Email jon@homestillworks.com and we fix it or refund it. The charge shows on your statement as SOLARSTILLWORKS, our sister site, which runs the payments for both.